Description

Product SKU : 235404-S30

HEAD Challenge MP Tennis Racquet

Product Specifications:
Manufacturer: Head
Brand: Head
Department: Tennis Racket
Qty: 1 pc.
Generic Name: HEAD Challenge MP Tennis Racquet
Color: Blue/Black
Weight (unstrung): 295 g / 10.4 oz
String Pattern: 16/19
Head size: 645 cm² / 100 in²
Grip size: 0-5
Balance: 320 mm / 1 in HL
Length: 685 mm / 27.0 in
Beam: 23/26/23 mm

Key Features of HEAD Challenge MP Tennis Racquet:

Control & Power: The HEAD Challenge MP Tennis Racquet offers the most control in the CHALLENGE series. This tennis racket provides ample power for players who are looking to play aggressively.
Full Graphite Construction: HEAD Challenge MP Tennis Racquet makes sure durability and high performance with its full graphite composition
All-Round Playability: Provides a balanced mix of playability, this HEAD Challenge MP Tennis Racquet also provides you with an enhanced comfort on the tennis court
Striking Design: Not only is this tennis racket functional, this HEAD Challenge MP Tennis Racquet features a beautiful and an eye-catching aesthetic

About the Product:
Presenting you with the new HEAD Challenge MP Tennis Racquet. This tennis racket is functional, has a full graphite construction and helps you play powerful shots on the court. If you are looking to be stylish with no compromise in performance, then this tennis racket is the right fit for you. Add this to your cart now to play and look your best on the tennis court.

FAQs:
1. What type of players is the HEAD Challenge MP Tennis Racquet suitable for?
- The HEAD Challenge MP is designed for players looking for a balance of power and control, making it ideal for intermediate-level players.
2. What is the construction of the HEAD Challenge MP Tennis Racquet?
- The racquet is made from full graphite, which ensures durability and high performance on the court.
3. How does the HEAD Challenge MP enhance playability?
- It offers a combination of power and control, with a 16/19 string pattern for better spin and shot accuracy, making it suitable for all-around play.

TennisShop.ae – Returns, Exchanges & International Shipping Policy

Returns – Terms & Conditions

Items must be returned unused, in original sealed packaging.
Shoes must be in their original box, with tags attached, and unused.
Products that are opened, used, or missing their seal are not eligible for return or exchange.
Only items meeting these conditions will be accepted.

Exchange Policy

Standard items: One-time exchange within 7 days of receipt.
Discounted/promotional items: One-time exchange within 3 days of receipt.
All items must be unused and in original sealed packaging.

Return Policy

Standard items: Returns accepted within 7 days of delivery.
Discounted/promotional items: Returns accepted within 3 days. No cash refunds—customers will receive a credit note or coupon valid for 3 months.
Refunds are only issued for non-discounted items purchased online.

Return Process Timeline

Delivery to our fulfilment centre: Up to 3 days (depending on location).
Inspection & quality check: 2 business days.
Refund processing: 10–15 business days, depending on payment method and bank.
Refunds depend on the condition of the returned product.

General Conditions

TennisShop.ae reserves the right to reject returns that do not meet policy requirements.
Rejected returns will not be eligible for refund, credit, or exchange.
For assistance, contact TennisShop.ae Customer Service.

International Shipping Policy –

Shipping Charges

Flat fee: AED 200 at checkout.
If actual shipping exceeds AED 200, customers must pay the difference before shipment.

Customs Duties & Taxes

Duties, taxes, and import fees are the customer’s responsibility and must be paid upon delivery.

Customs Clearance

Customs procedures vary by country; delays are beyond our control.

Order Refusal / Customs Non-Payment

Shipping fees are non-refundable.
Refunds for products will only be issued if returned in original condition, with return shipping costs deducted.

Legal Compliance

Customers must ensure items comply with local laws and import regulations.

International Returns & Exchanges

Customers are responsible for all return and exchange shipping costs.
Shipping fees are non-refundable.
Refunds will only be issued once items are received in original condition with all tags and packaging.

No returns, exchanges, or refunds for the following items:

Socks
Wristbands
Undergarments
Strung rackets (requested stringing from the customer’s end)
Caps
Visors
Headbands
Heaties
Towels

Refund Policy – FAQs

Refund Methods –

Payment Method	Refund Source
Credit/Debit Card	Same Card
BNPL (Tabby/Tamara)	BNPL Account
Cash on Delivery	Bank Transfer

Timelines

Credit/Debit Card: 10–14 business days
BNPL (Tabby/Tamara): 14–21 business days
Cash on Delivery: 10–15 business days after QC approval and bank details submission.

Note: Refunds are always processed to the original payment method and cannot be changed once initiated.

Special Terms for Discounted Items

Discounted/promotional items are not eligible for cash refunds.
One-time exchange permitted within the specified period.
Returns will be compensated with a coupon code valid for 3 months (non-cash).

By placing an order with TennisShop.ae, you agree to these policies.