Description

Product SKU : 260636-BL

All eyes will be on you when you walk on court carrying the TOUR BACKPACK 25L BL in the striking ‘Speed Blue’ color from HEAD’s ski collection. That iconic blue, which connects HEAD’s expertise in winter and summer sports, is combined with a new, premium fabric. With the upgraded functionality, it’s now quicker and easier to access your phone in the external phone pocket. You can carry up to two racquets in a backpack that has two main compartments, while there are two external pockets for water bottles or balls cans and the shoe compartment means you can keep your footwear separate from the rest of your essentials. As an illustration of how HEAD is trying to reduce plastic usage, the hangtag is made from recycled paper and tied with hemp cord, and the bag is presented in a recycled plastic bag.

Space for up to 2 racquets
2 main compartments
2 external pockets for water bottles or ball cans
External phone pocket
Shoe compartment
Padding for extra stability
Hangtag made with recycled paper and hemp cord
Presented in recycled plastic bag

Colors

blue
Volume (l)

25L
Dimensions

33.5*51*25
Material composition (outside)

75% Polyester / 15% Nylon / 10% PU
Material composition (inside)

100% Polyester

Racquet Capacity

2 Racquet Capacity

Holds up to 2 racquets, perfect for players with minimal equipment.

Racquet Compartment

1 Racquet Compartment

Features 1 racquet compartment to store and protect your racquets.

Accessory Pockets

2 Accessory Pockets

Features 2 open pockets, offering extra space for organizing your accessories.

Accessory Zipper Pockets

1 Accessory Zipper Pocket

Includes 1 zippered pocket to store and organize your smaller essentials securely.

Shoe Compartment

1 Shoe Compartment

Includes 1 dedicated compartment to store your shoes separately, keeping them separate from your other gear.

Volume

Small Volume

25 L

With a compact design, this bag provides just the right space for essential gear, making it ideal for players who prioritize lightness and convenience.

TennisShop.ae – Returns, Exchanges & International Shipping Policy

Returns – Terms & Conditions

Items must be returned unused, in original sealed packaging.
Shoes must be in their original box, with tags attached, and unused.
Products that are opened, used, or missing their seal are not eligible for return or exchange.
Only items meeting these conditions will be accepted.

Exchange Policy

Standard items: One-time exchange within 7 days of receipt.
Discounted/promotional items: One-time exchange within 3 days of receipt.
All items must be unused and in original sealed packaging.

Return Policy

Standard items: Returns accepted within 7 days of delivery.
Discounted/promotional items: Returns accepted within 3 days. No cash refunds—customers will receive a credit note or coupon valid for 3 months.
Refunds are only issued for non-discounted items purchased online.

Return Process Timeline

Delivery to our fulfilment centre: Up to 3 days (depending on location).
Inspection & quality check: 2 business days.
Refund processing: 10–15 business days, depending on payment method and bank.
Refunds depend on the condition of the returned product.

General Conditions

TennisShop.ae reserves the right to reject returns that do not meet policy requirements.
Rejected returns will not be eligible for refund, credit, or exchange.
For assistance, contact TennisShop.ae Customer Service.

International Shipping Policy –

Shipping Charges

Flat fee: AED 200 at checkout.
If actual shipping exceeds AED 200, customers must pay the difference before shipment.

Customs Duties & Taxes

Duties, taxes, and import fees are the customer’s responsibility and must be paid upon delivery.

Customs Clearance

Customs procedures vary by country; delays are beyond our control.

Order Refusal / Customs Non-Payment

Shipping fees are non-refundable.
Refunds for products will only be issued if returned in original condition, with return shipping costs deducted.

Legal Compliance

Customers must ensure items comply with local laws and import regulations.

International Returns & Exchanges

Customers are responsible for all return and exchange shipping costs.
Shipping fees are non-refundable.
Refunds will only be issued once items are received in original condition with all tags and packaging.

No returns, exchanges, or refunds for the following items:

Socks
Wristbands
Undergarments
Strung rackets (requested stringing from the customer’s end)
Caps
Visors
Headbands
Heaties
Towels

Refund Policy – FAQs

Refund Methods –

Payment Method	Refund Source
Credit/Debit Card	Same Card
BNPL (Tabby/Tamara)	BNPL Account
Cash on Delivery	Bank Transfer

Timelines

Credit/Debit Card: 10–14 business days
BNPL (Tabby/Tamara): 14–21 business days
Cash on Delivery: 10–15 business days after QC approval and bank details submission.

Note: Refunds are always processed to the original payment method and cannot be changed once initiated.

Special Terms for Discounted Items

Discounted/promotional items are not eligible for cash refunds.
One-time exchange permitted within the specified period.
Returns will be compensated with a coupon code valid for 3 months (non-cash).

By placing an order with TennisShop.ae, you agree to these policies.