Description

Product SKU : WR190010U2

The Wilson Ultra Team V5 is a tennis racket that combines power and control for a smooth game. The racket is designed to deliver explosive performance while still being forgiving enough to keep you in control even on hard hits. It is especially suitable for intermediate players who want to improve their grip on the court without the racket feeling too heavy or stiff.

Power and control with SI3D technology

The racket's SI3D technology adds flexibility and power to shots at high swing speeds. This technology helps control the ball's trajectory and direction, making shots more accurate and effective on the court.

Double conical ring structure

Wilson's double-cone perimeter construction optimizes the combination of power and forgiveness. This construction reduces the impact of mistakes and makes the racket easier to control even in intense play situations.

Feel and stability with a full carbon fiber handle

The lightweight full carbon fiber handle provides a good feel and increases the torsional rigidity of the racket. It helps the player control the racket better and improves the accuracy and stability of the shots.

Environmentally friendly materials

The bat's bumper, string plugs and end caps are made from Agiplast plant-based materials that reduce environmental impact, making the Ultra Team V5 an environmentally conscious choice.

Features

  • Circumference: 100 inches
  • Weight: 280g
  • Length: 27 inches
  • Balance: 33 cm
  • Rim thickness: 23–26–21 mm
  • Tension: 16x19, pre-tensioned
  • SI3D technology: adds flexibility and power to your shots
  • Double-conical perimeter construction: improves strength and forgiveness
  • Full carbon fiber handle: optimizes feel and increases torsional rigidity
  • Agiplast plant-based buffer, tendon plugs and end cap components: environmentally friendly materials
  • Color: electric indigo blue

 

TennisShop.ae – Returns, Exchanges & International Shipping Policy

Returns – Terms & Conditions

  • Items must be returned unused, in original sealed packaging.
  • Shoes must be in their original box, with tags attached, and unused.
  • Products that are opened, used, or missing their seal are not eligible for return or exchange.
  • Only items meeting these conditions will be accepted.

Exchange Policy

  • Standard items: One-time exchange within 7 days of receipt.
  • Discounted/promotional items: One-time exchange within 3 days of receipt.
  • All items must be unused and in original sealed packaging.

Return Policy

  • Standard items: Returns accepted within 7 days of delivery.
  • Discounted/promotional items: Returns accepted within 3 days. No cash refunds—customers will receive a credit note or coupon valid for 3 months.
  • Refunds are only issued for non-discounted items purchased online.

Return Process Timeline

  • Delivery to our fulfilment centre: Up to 3 days (depending on location).
  • Inspection & quality check: 2 business days.
  • Refund processing: 10–15 business days, depending on payment method and bank.
  • Refunds depend on the condition of the returned product.

General Conditions

  • TennisShop.ae reserves the right to reject returns that do not meet policy requirements.
  • Rejected returns will not be eligible for refund, credit, or exchange.
  • For assistance, contact TennisShop.ae Customer Service.

International Shipping Policy –

  1. Shipping Charges
    • Flat fee: AED 200 at checkout.
    • If actual shipping exceeds AED 200, customers must pay the difference before shipment.
  2. Customs Duties & Taxes
    • Duties, taxes, and import fees are the customer’s responsibility and must be paid upon delivery.
  3. Customs Clearance
    • Customs procedures vary by country; delays are beyond our control.
  4. Order Refusal / Customs Non-Payment
    • Shipping fees are non-refundable.
    • Refunds for products will only be issued if returned in original condition, with return shipping costs deducted.
  5. Legal Compliance
    • Customers must ensure items comply with local laws and import regulations.

International Returns & Exchanges

  • Customers are responsible for all return and exchange shipping costs.
  • Shipping fees are non-refundable.
  • Refunds will only be issued once items are received in original condition with all tags and packaging.

No returns, exchanges, or refunds for the following items:

  • Socks
  • Wristbands
  • Undergarments
  • Strung rackets (requested stringing from the customer’s end)
  • Caps
  • Visors
  • Headbands
  • Heaties
  • Towels

Refund Policy – FAQs

Refund Methods –

Payment Method

Refund Source

Credit/Debit Card

Same Card

BNPL (Tabby/Tamara)

BNPL Account

Cash on Delivery

Bank Transfer

Timelines

  • Credit/Debit Card: 10–14 business days
  • BNPL (Tabby/Tamara): 14–21 business days
  • Cash on Delivery: 10–15 business days after QC approval and bank details submission.

Note: Refunds are always processed to the original payment method and cannot be changed once initiated.

Special Terms for Discounted Items

  • Discounted/promotional items are not eligible for cash refunds.
  • One-time exchange permitted within the specified period.
  • Returns will be compensated with a coupon code valid for 3 months (non-cash).

By placing an order with TennisShop.ae, you agree to these policies.

Wilson

Wilson Ultra Team V5 Tennis Racket

UPC: 97512640541
Head Size: 100
Unstrung Weight: 280
Length: 27
String Pattern: 16X19
AED779.00
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