Description

Product SKU : WR190010U2

The Wilson Ultra Team V5 is a tennis racket that combines power and control for a smooth game. The racket is designed to deliver explosive performance while still being forgiving enough to keep you in control even on hard hits. It is especially suitable for intermediate players who want to improve their grip on the court without the racket feeling too heavy or stiff.

Power and control with SI3D technology

The racket's SI3D technology adds flexibility and power to shots at high swing speeds. This technology helps control the ball's trajectory and direction, making shots more accurate and effective on the court.

Double conical ring structure

Wilson's double-cone perimeter construction optimizes the combination of power and forgiveness. This construction reduces the impact of mistakes and makes the racket easier to control even in intense play situations.

Feel and stability with a full carbon fiber handle

The lightweight full carbon fiber handle provides a good feel and increases the torsional rigidity of the racket. It helps the player control the racket better and improves the accuracy and stability of the shots.

Environmentally friendly materials

The bat's bumper, string plugs and end caps are made from Agiplast plant-based materials that reduce environmental impact, making the Ultra Team V5 an environmentally conscious choice.

Features

Circumference: 100 inches
Weight: 280g
Length: 27 inches
Balance: 33 cm
Rim thickness: 23–26–21 mm
Tension: 16x19, pre-tensioned
SI3D technology: adds flexibility and power to your shots
Double-conical perimeter construction: improves strength and forgiveness
Full carbon fiber handle: optimizes feel and increases torsional rigidity
Agiplast plant-based buffer, tendon plugs and end cap components: environmentally friendly materials
Color: electric indigo blue

Terms and Conditions for Accepting Returns

The product must be returned in its original packaging, sealed, and
Shoes must be returned in their original box, with tags attached, and
If the product has been used or the original seal has been removed, the product is not eligible for a refund or exchange.
Only products meeting the above conditions will be considered for

Exchange Policy

Standard products are eligible for a onetime exchange within seven (7) days from the date of receipt.
Promotional/discounted items are eligible for a onetime exchange only within three (3) days from the date of receipt.
Products must be unused and in original sealed packaging to be eligible for

Return Policy

Returns are accepted within seven (7) days from the date of delivery for standard
Promotional/discounted items may be returned within three (3) days, but no refunds will be issued.
Instead, a credit note or discount coupon code of the same value will be provided, valid for 3 months, and not redeemable for cash.
Refunds for online orders will only be issued for nondiscounted items.

Return Process Timeline

Once your return is initiated, it may take up to three (3) days for the item to reach our fulfillment center, depending on your location.
Upon arrival, please allow two (2) business days for inspection and quality

Once approved, your refund will be processed within 10–15 business days, depending on your payment method and bank processing time.
Refunds are subject to the condition of the returned

General Conditions Applicable to All Returns

ae reserves the right to return any product to the customer if it does not meet our return conditions.
If the return is rejected, no refund, credit note, or exchange will be issued.
For any questions, please contact ae Customer Service.

International Shipping Policy

3. Shipping Charges

A flat international shipping fee of AED 200 will be applied at
If actual shipping costs exceed AED 200, the customer will be notified and required to pay the difference before shipment.

2. Customs Duties, Taxes & Import Fees

These charges are not included in our shipping
All applicable duties and taxes are the customer’s responsibility and must be paid upon package arrival.

3. Customs Clearance

Customs processes vary by Delays due to customs are beyond our control.

4. Order Refusal or Return Due to Customs Fees

If the customer refuses to pay customs duties and the package is returned or abandoned: Shipping charges will not be refunded.

A refund for the product may be issued only if the item is received back in original condition, and return shipping costs will be deducted from the refund.

5. Legal Compliance

Customers must ensure all ordered items are compliant with local laws and import.

International Returns and Exchanges

All return and exchange charges for international orders are the customer’s Shipping fees are nonrefundable.
Refunds will be issued only after the item is received in original condition with all tags and
No returns, exchanges, or refunds for:

1. Socks
2. Wristbands
3. Undergarments
4. Rackets that have been strung

Refund Policy – Frequently Asked Questions

Refund Methods

| Payment Method | Refund Source |

| Credit/Debit Card | Same Card |

| BNPL (Tabby/Tamara) | BNPL Account |

| Cash on Delivery | Bank Transfer |

Timelines

Credit/Debit Card: 10–14 business days
BNPL (Tabby/Tamara): 14–21 business days
Cash on Delivery: After QC approval, ae will contact the customer for bank details. Refunds take 10–15 business days postprocessing.

Note: Refunds are always processed to the original payment method. Once initiated, the refund method cannot be changed.

Special Terms for Discounted Items

Discounted/promotional items are not eligible for cash refunds.
A one-time exchange is permitted within the specified exchange.
If returned, a credit note or discount coupon code of equal value will be issued, valid for 3 months, and not redeemable for cash.