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Description

Product SKU : 150185

The Babolat Counter Vertuo is designed for players who value precision and comfort without sacrificing performance. The fiberglass composition offers a mix of power and comfort, ideal for those who want a more accessible and manageable playing experience, especially in defensive and counter-striking contexts.The round design and large sweet spot facilitate control and precision with every shot, allowing for greater consistency in ball impacts. This racquet is equipped with the Holes Pattern System and Vibrabsorb System technology, which helps reduce vibrations and provides greater comfort, minimizing the risk of arm injuries and improving the feeling of control.In summary, the Counter Vertuo is the ideal choice for players who prioritize precision and comfort, maintaining excellent performance both in defense and attack modes.The professional players on the Babolat Team may play with a customized or a different model of the existing equipment.Click here for instructions.

Benefits

Precision

We know that placing the ball exactly where you want it is essential for your padel game. That’s why the Counter Viper is your best ally. Its round shape and wide sweet spot give you the control you need to set up each point with strategy and to overcome your opponent with precision.

With our innovative Holes Pattern System, the holes are strategically distributed to optimize the force of impact and to ensure more precise shots, by evenly distributing the energy on every hit.

Aim with confidence and always hit the mark!

Comfort

Padel, above all, is a sport designed to be enjoyed without worries. However, we are aware that some racquets are so stiff that they can cause discomfort in the arm, affecting the playing experience. To address this need, our R&D team has developed an innovative solution: VIBRABSORB SYSTEM Technology, Powered by SMAC.

This advanced technology optimizes vibration absorption thanks to a specific combination of elastomers strategically integrated into the carbon fibers, in the core and the handle of the racquet. This design significantly reduces the vibrations generated with each shot, for greater comfort and helps to minimize the risk of injury, so you can enjoy the game with complete confidence and comfort.

Comfort And Power

The Babolat Counter Vertuo is designed to provide comfortable power with every shot, regardless of the player's level. Constructed with flexible materials such as fiberglass, the racquet takes advantage of the elasticity of its surface to maximise ball exit velocity without additional effort. This allows you to generate power and speed in your shots with a simple swing, even when the ball comes at you with low force.

This optimised design lets you focus on your technique and strategy, while the racquet takes care of providing the necessary power. Ideal for players who want powerful performance without needing to strike the ball aggressively, the Counter Vertuo makes it easy to generate force naturally, helping you to effortlessly give your best.

Feel the unlimited precision and take your game to the next level!

TennisShop.ae – Returns, Exchanges & International Shipping Policy

Returns – Terms & Conditions

Items must be returned unused, in original sealed packaging.
Shoes must be in their original box, with tags attached, and unused.
Products that are opened, used, or missing their seal are not eligible for return or exchange.
Only items meeting these conditions will be accepted.

Exchange Policy

Standard items: One-time exchange within 7 days of receipt.
Discounted/promotional items: One-time exchange within 3 days of receipt.
All items must be unused and in original sealed packaging.

Return Policy

Standard items: Returns accepted within 7 days of delivery.
Discounted/promotional items: Returns accepted within 3 days. No cash refunds—customers will receive a credit note or coupon valid for 3 months.
Refunds are only issued for non-discounted items purchased online.

Return Process Timeline

Delivery to our fulfilment centre: Up to 3 days (depending on location).
Inspection & quality check: 2 business days.
Refund processing: 10–15 business days, depending on payment method and bank.
Refunds depend on the condition of the returned product.

General Conditions

TennisShop.ae reserves the right to reject returns that do not meet policy requirements.
Rejected returns will not be eligible for refund, credit, or exchange.
For assistance, contact TennisShop.ae Customer Service.

International Shipping Policy –

Shipping Charges

Flat fee: AED 275 at checkout.
If actual shipping exceeds AED 275, customers must pay the difference before shipment.

Customs Duties & Taxes

Duties, taxes, and import fees are the customer’s responsibility and must be paid upon delivery.

Customs Clearance

Customs procedures vary by country; delays are beyond our control.

Order Refusal / Customs Non-Payment

Shipping fees are non-refundable.
Refunds for products will only be issued if returned in original condition, with return shipping costs deducted.

Legal Compliance

Customers must ensure items comply with local laws and import regulations.

International Returns & Exchanges

Customers are responsible for all return and exchange shipping costs.
Shipping fees are non-refundable.
Refunds will only be issued once items are received in original condition with all tags and packaging.

No returns, exchanges, or refunds for the following items:

Socks
Wristbands
Undergarments
Strung rackets (requested stringing from the customer’s end)
Caps
Visors
Headbands
Heaties
Towels

Refund Policy – FAQs

Refund Methods –

Payment Method	Refund Source
Credit/Debit Card	Same Card
BNPL (Tabby/Tamara)	BNPL Account
Cash on Delivery	Bank Transfer

Timelines

Credit/Debit Card: 10–14 business days
BNPL (Tabby/Tamara): 14–21 business days
Cash on Delivery: 10–15 business days after QC approval and bank details submission.

Note: Refunds are always processed to the original payment method and cannot be changed once initiated.

Special Terms for Discounted Items

Discounted/promotional items are not eligible for cash refunds.
One-time exchange permitted within the specified period.
Returns will be compensated with a coupon code valid for 3 months (non-cash).

Please note that delivery timelines may be impacted during UAE National Holidays, public holidays, festive periods, and other officially declared holidays due to courier, logistics, and operational limitations. While TennisShop.ae strives to ensure timely dispatch and delivery of all orders, slight delays may occur during such periods. We appreciate your understanding and patience in advance.

Additionally, order processing, exchanges, returns, and refund timelines may also require additional working days during public holidays and peak seasonal periods.

Customers are responsible for providing complete and accurate shipping information at the time of placing the order. TennisShop.ae shall not be held responsible for delays, failed deliveries, or additional courier charges arising due to incorrect or incomplete address details provided by the customer.

In cases where delivery is refused by the customer or multiple delivery attempts are unsuccessful due to customer unavailability, additional shipping or return charges may apply. Any applicable charges may be deducted from the refund amount.

Any damaged, defective, or missing item claims must be reported within 24 hours of delivery along with supporting photographs/videos of the package and product.

During promotional campaigns, clearance sales, product launches, and high-order-volume periods, order processing and delivery timelines may be extended beyond standard delivery estimates.

Rackets that are professionally strung, customized, or modified upon customer request may not be eligible for return or exchange unless there is a manufacturing defect.

By placing an order with TennisShop.ae, you agree to these policies.

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