Description

Product SKU : 261955

Description

Product Number: 261955

Feel the energy of New York City with the limited-edition TOUR RACQUET BAG L NEON 2025, which has a fun and fresh design featuring skyscrapers, the Statue of Liberty and a slice of pizza. The black reflective print enhances the pattern and also helps you to be seen after dark, while the black glossy tonal print logos also add to the modern look. Inside, the light blue lining is detailed with the same pattern that is on the outside. This bag is perfect for carrying the limited-edition NEON BOOM racquets, which are highly innovative versions of the regular BOOM models that are made with bio-circular carbon fibers, and also have a New York-inspired design.

You can carry up to 9 racquets in a bag that has two spacious main compartments, one of which is equipped with CCT+ climate control technology that protects your racquets against extreme temperatures. After listening to what players want, HEAD has designed this bag with two new large external accessory pockets – with one on each side – as well as a new external phone pocket that offers quick and easy access. The other features include an integrated shoe compartment and an inside zipper accessory pocket. With the backpack carry system, and the top handles, you can choose between putting the TOUR RACQUET BAG L NEON 2025 over your shoulder or back or carrying it by hand. As an illustration of how HEAD is trying to reduce plastic usage, the hangtag is made from recycled paper and tied with hemp cord, and the bag is presented in a recycled plastic bag.

Limited-edition design with a pattern inspired by New York City
Reflective print
Glossy tonal print logos
Lining with New York-inspired pattern
Matches with the limited-edition BOOM NEON tennis racquets
Space for up to 9 racquets
2 main compartments
CCT+ climate control technology protects your racquets
2 large external accessory pockets
External phone pocket
Integrated shoe compartment
Inside zipper accessory pocket
Padding for extra stability
Top handles
Backpack carry system
Hangtag made with recycled paper and hemp cord
Presented in recycled plastic bag

Terms and Conditions for Accepting Returns

The product must be returned in its original packaging, sealed, and
Shoes must be returned in their original box, with tags attached, and
If the product has been used or the original seal has been removed, the product is not eligible for a refund or exchange.
Only products meeting the above conditions will be considered for

Exchange Policy

Standard products are eligible for a onetime exchange within seven (7) days from the date of receipt.
Promotional/discounted items are eligible for a onetime exchange only within three (3) days from the date of receipt.
Products must be unused and in original sealed packaging to be eligible for

Return Policy

Returns are accepted within seven (7) days from the date of delivery for standard
Promotional/discounted items may be returned within three (3) days, but no refunds will be issued.
Instead, a credit note or discount coupon code of the same value will be provided, valid for 3 months, and not redeemable for cash.
Refunds for online orders will only be issued for nondiscounted items.

Return Process Timeline

Once your return is initiated, it may take up to three (3) days for the item to reach our fulfillment center, depending on your location.
Upon arrival, please allow two (2) business days for inspection and quality

Once approved, your refund will be processed within 10–15 business days, depending on your payment method and bank processing time.
Refunds are subject to the condition of the returned

General Conditions Applicable to All Returns

ae reserves the right to return any product to the customer if it does not meet our return conditions.
If the return is rejected, no refund, credit note, or exchange will be issued.
For any questions, please contact ae Customer Service.

International Shipping Policy

3. Shipping Charges

A flat international shipping fee of AED 200 will be applied at
If actual shipping costs exceed AED 200, the customer will be notified and required to pay the difference before shipment.

2. Customs Duties, Taxes & Import Fees

These charges are not included in our shipping
All applicable duties and taxes are the customer’s responsibility and must be paid upon package arrival.

3. Customs Clearance

Customs processes vary by Delays due to customs are beyond our control.

4. Order Refusal or Return Due to Customs Fees

If the customer refuses to pay customs duties and the package is returned or abandoned: Shipping charges will not be refunded.

A refund for the product may be issued only if the item is received back in original condition, and return shipping costs will be deducted from the refund.

5. Legal Compliance

Customers must ensure all ordered items are compliant with local laws and import.

International Returns and Exchanges

All return and exchange charges for international orders are the customer’s Shipping fees are nonrefundable.
Refunds will be issued only after the item is received in original condition with all tags and
No returns, exchanges, or refunds for:

1. Socks
2. Wristbands
3. Undergarments
4. Rackets that have been strung

Refund Policy – Frequently Asked Questions

Refund Methods

| Payment Method | Refund Source |

| Credit/Debit Card | Same Card |

| BNPL (Tabby/Tamara) | BNPL Account |

| Cash on Delivery | Bank Transfer |

Timelines

Credit/Debit Card: 10–14 business days
BNPL (Tabby/Tamara): 14–21 business days
Cash on Delivery: After QC approval, ae will contact the customer for bank details. Refunds take 10–15 business days postprocessing.

Note: Refunds are always processed to the original payment method. Once initiated, the refund method cannot be changed.

Special Terms for Discounted Items

Discounted/promotional items are not eligible for cash refunds.
A one-time exchange is permitted within the specified exchange.
If returned, a credit note or discount coupon code of equal value will be issued, valid for 3 months, and not redeemable for cash.