Product SKU : Solinco-Confidential
Solinco Confidential Strings
Product Specifications:
Brand: Solinco
Color: Black
Main Material: Co-Polyester
Generic Name: Solinco Confidential Strings
Qty: 1
Manufacturer: Solinco
Sport: Tennis
Category: Tennis Accessories
Key Features of Solinco Confidential Strings:
- Design: The extreme power and spin is offered by Solinco Confidential Strings as it has a newly engineered co-polyester string. It also provides comfort and improved playability
- Composition: Solinco Confidential Strings has a chemical composition which is combined with high-powered polyester monofilament fiber that improves performance drastically
- Better Spin and Power: Solinco Confidential Strings has a unique design and shape that enhances your power, control and spin for a more aggressive play
- Tension Maintenance: Ensuring better performance and longevity this Solinco Confidential Strings has an improved tension maintenance
About the Product:
Grab this new tennis string by Solinco - Solinco Confidential Strings. With enhanced control and spin, this tennis string not only provides you with comfort, but also helps in an aggressive play. Wait no more and grab yours now for a hassle free tennis game!
FAQs:
1. What makes the Solinco Confidential Strings special?
- The Solinco Confidential Strings are designed with a newly engineered co-polyester composition that delivers extreme power, enhanced spin, and improved playability, making it perfect for aggressive play.
2. How does the composition of these strings impact performance?
- These strings are made from high-powered polyester monofilament fiber, which significantly boosts performance by providing better control, power, and tension maintenance.
3. Are these strings suitable for players who prioritize spin and power?
- Yes, the unique design and shape of Solinco Confidential Strings are specifically crafted to maximize spin and power, ideal for players looking to enhance their aggressive gameplay.
TennisShop.ae – Returns, Exchanges & International Shipping Policy
Terms and Conditions for Accepting Returns
- The product must be returned in its original packaging, sealed, and
- Shoes must be returned in their original box, with tags attached, and
- If the product has been used or the original seal has been removed, the product is not eligible for a refund or exchange.
- Only products meeting the above conditions will be considered for
Exchange Policy
- Standard products are eligible for a onetime exchange within seven (7) days from the date of receipt.
- Promotional/discounted items are eligible for a onetime exchange only within three (3) days from the date of receipt.
- Products must be unused and in original sealed packaging to be eligible for
Return Policy
- Returns are accepted within seven (7) days from the date of delivery for standard
- Promotional/discounted items may be returned within three (3) days, but no refunds will be issued.
- Instead, a credit note or discount coupon code of the same value will be provided, valid for 3 months, and not redeemable for cash.
- Refunds for online orders will only be issued for nondiscounted items.
Return Process Timeline
- Once your return is initiated, it may take up to three (3) days for the item to reach our fulfillment center, depending on your location.
- Upon arrival, please allow two (2) business days for inspection and quality
- Once approved, your refund will be processed within 10–15 business days, depending on your payment method and bank processing time.
- Refunds are subject to the condition of the returned
General Conditions Applicable to All Returns
- ae reserves the right to return any product to the customer if it does not meet our return conditions.
- If the return is rejected, no refund, credit note, or exchange will be issued.
- For any questions, please contact ae Customer Service.
International Shipping Policy
3. Shipping Charges
- A flat international shipping fee of AED 200 will be applied at
- If actual shipping costs exceed AED 200, the customer will be notified and required to pay the difference before shipment.
2. Customs Duties, Taxes & Import Fees
- These charges are not included in our shipping
- All applicable duties and taxes are the customer’s responsibility and must be paid upon package arrival.
3. Customs Clearance
- Customs processes vary by Delays due to customs are beyond our control.
4. Order Refusal or Return Due to Customs Fees
- If the customer refuses to pay customs duties and the package is returned or abandoned: Shipping charges will not be refunded.
A refund for the product may be issued only if the item is received back in original condition, and return shipping costs will be deducted from the refund.
5. Legal Compliance
- Customers must ensure all ordered items are compliant with local laws and import.
International Returns and Exchanges
- All return and exchange charges for international orders are the customer’s Shipping fees are nonrefundable.
- Refunds will be issued only after the item is received in original condition with all tags and
- No returns, exchanges, or refunds for:
-
- Socks
- Wristbands
- Undergarments
- Rackets that have been strung
Refund Policy – Frequently Asked Questions
Refund Methods
| Payment Method | Refund Source |
| Credit/Debit Card | Same Card |
| BNPL (Tabby/Tamara) | BNPL Account |
| Cash on Delivery | Bank Transfer |
Timelines
- Credit/Debit Card: 10–14 business days
- BNPL (Tabby/Tamara): 14–21 business days
- Cash on Delivery: After QC approval, ae will contact the customer for bank details. Refunds take 10–15 business days postprocessing.
Note: Refunds are always processed to the original payment method. Once initiated, the refund method cannot be changed.
Special Terms for Discounted Items
- Discounted/promotional items are not eligible for cash refunds.
- A one-time exchange is permitted within the specified exchange.
- If returned, a credit note or discount coupon code of equal value will be issued, valid for 3 months, and not redeemable for cash.
By placing an order with TennisShop.ae, you acknowledge and agree to all the above policies.